Refund & Weather Policy

1. Registration & Payment

A team's spot in a Prospect Network tournament is not guaranteed until Prospect Network has accepted the registration and, where required, verified the applicable deposit or full payment. Pricing, deposit amounts, and payment deadlines are set individually for each event and shown on that event's page and at checkout.

Payment sent through Zelle, PayPal, or Venmo is not treated as received until a Prospect Network administrator manually verifies it against what was actually received. A self-reported payment claim, before that verification, does not by itself confirm a team's registration or secure a roster spot. See our Terms of Service for more on how payment verification works.

Once Prospect Network accepts a team's registration for an event, that event's required deposit becomes non-refundable, as described in Team Cancellation / Withdrawal below.

2. Team Cancellation / Withdrawal

Once Prospect Network accepts a team into a tournament, that event's required deposit becomes non-refundable.

If a team withdraws at least 14 calendar days before the event's first scheduled game, any amount paid above the required deposit is refundable. The deposit itself remains non-refundable.

If a team withdraws fewer than 14 calendar days before the event's first scheduled game, all amounts paid for that registration - including any amount paid above the deposit - are non-refundable. Prospect Network may, at its discretion, issue a future tournament credit when circumstances reasonably warrant it, but a credit is not guaranteed in this situation.

If Prospect Network is able to fill a withdrawing team's spot with a replacement team and determines that the costs it had already committed for that spot have been recovered, Prospect Network may choose to make an exception to the above and offer a refund or credit beyond what this section otherwise provides. This is available at Prospect Network's discretion only and is never guaranteed.

A coach can withdraw a registration through the Coach Portal or by contacting Prospect Network directly (see Contact below).

3. Prospect Network Cancellation

If Prospect Network cancels an entire tournament before any games are played, for reasons within Prospect Network's control, each registered team may choose between:

• a 100% refund of amounts actually paid for that registration, or
• a 100% future tournament credit (see Credits / Refund Method below).

The non-refundable-deposit rule described in Team Cancellation / Withdrawal above does not apply when Prospect Network itself cancels the entire event before play begins.

A cancellation caused by weather, unsafe field conditions, or other circumstances outside Prospect Network's reasonable control is not a cancellation "within Prospect Network's control" for purposes of this section - see Weather / Field Conditions below for what applies instead.

4. Weather / Field Conditions

Baseball is played outdoors, and Prospect Network tournaments may be affected by rain, unsafe field conditions, facility closures, air quality, heat, government or public-health restrictions, or comparable circumstances outside Prospect Network's reasonable control. When conditions like this arise, Prospect Network - together with the tournament director and, where applicable, the host facility - may delay, shorten, reschedule, relocate, modify, or cancel individual games or an entire tournament, in order to protect player and spectator safety and to work within what the venue and facility allow.

Prospect Network incurs facility, officiating, staffing, and event-preparation costs in advance of a tournament, and much of that expense has typically already been committed by the time weather or field conditions interrupt an event. With that in mind, where these circumstances prevent a team's tournament from being completed as scheduled:

• Zero games played: the team may choose either a 75% refund of amounts actually paid, or a 100% future tournament credit.
• One game played: no cash refund; the team receives a 50% future tournament credit.
• Two or more games played: no refund, and no tournament credit is required.

See What Counts as a Game Played below for how a game is counted toward these tiers. This remedy applies to weather and field- condition circumstances specifically, and to the comparable outside-of-PN's-control circumstances described in Force Majeure below - not to a Prospect Network-initiated cancellation for reasons within its own control, which is addressed in Prospect Network Cancellation above.

5. Games Played / Partial Event Completion

What Counts as a Game Played

Prospect Network's Tournament Rules do not currently define a precise point at which a game counts as "played" for refund purposes. Until a more specific definition is adopted, a game will generally be treated as played once it has officially begun and is treated by Prospect Network as an official tournament game or result. This is the standard used for the games-played tiers described in Weather / Field Conditions above.

A guaranteed number of games for an event, where advertised, is subject to the same weather and field-condition realities described above and cannot be promised if conditions make completing it impossible.

6. Schedule Changes

A reasonable change to a game's time, field, opponent, matchup, bracket, or tournament format does not, by itself, create a right to a refund or credit. Tournament logistics can change before or during an event, due to weather, field or facility availability, the number of teams registered, or other operational needs. The tournament director has final authority over these decisions, as described in our Tournament Rules.

Prospect Network will make reasonable efforts to communicate material schedule changes to registered coaches as soon as practical, but cannot guarantee that a schedule will never change.

7. Credits / Refund Method

Where this policy provides for a tournament credit, that credit:

• expires 12 months after the date it is issued
• may be used toward a future Prospect Network tournament registration
• may be transferred to another team within the same organization
• has no cash value and cannot be redeemed for cash
• is not transferable to an unrelated organization without Prospect Network's prior approval

Where this policy provides for a refund, it is generally returned using the same method the original payment was made (Zelle, PayPal, or Venmo) unless another arrangement is agreed to.

8. Force Majeure / Circumstances Outside Reasonable Control

Beyond weather and field conditions, other circumstances outside Prospect Network's reasonable control - such as facility closures, government or public-health orders, power or utility failures, acts of God, labor disputes, or similar events - may also require Prospect Network to delay, reschedule, relocate, modify, or cancel a tournament. The remedy described in Weather / Field Conditions above applies in the same way to these circumstances.

9. Reasonable Exceptions

Prospect Network may make reasonable exceptions to this policy when circumstances warrant. This policy describes Prospect Network's standard framework for refunds and credits, not an open-ended discretion to disregard it - exceptions are considered case by case and are not guaranteed.

10. Contact

Questions about a specific registration, withdrawal, or refund? Contact us:

Prospect Network LLC
pntournaments@gmail.com
(626) 464-5472